Frequently Asked Questions

  1. What is ice melt?

    • Ice melt is a chemical compound designed to lower the freezing point of water, thus helping to prevent ice formation and make existing ice easier to remove.

  2. How does ice melt work?

    • Ice melt creates a brine solution when it comes into contact with snow or ice, lowering the freezing point and causing the ice to melt. It helps prevent ice from bonding to surfaces, making it easier to shovel or plow away.

  3. What types of ice melt products do you offer?

    • We offer a variety of ice melt products including calcium chloride, magnesium chloride, rock salt (sodium chloride), and environmentally friendly options. Each has different properties and effectiveness depending on temperature and conditions.

  4. How do I choose the right ice melt for my needs?

    • Consider the lowest temperature of your area, the environmental impact, pet and plant safety, and surface material. Our customer service team can help recommend the best product for your specific situation.

  5. Is ice melt safe for pets and plants?

    • While some ice melts can be harmful if ingested by pets or if they come into contact with plants, we offer pet-safe and plant-safe options. Always look for products labeled as safe for pets and vegetation and follow instructions carefully.

  6. How much ice melt should I use?

    • Application rates vary by product and condition, but generally, you should use enough to lightly cover the icy or snowy surface. Over-application won't speed up melting and can harm surfaces or vegetation.

  7. How should I store ice melt?

    • Keep ice melt in a dry, sealed container and store it in a cool, dry place. If it becomes damp or clumped, it can be less effective and harder to spread evenly.

  8. When should I apply ice melt?

    • The best time to apply ice melt is before snowfall begins or early in the snow event. You can also apply it to existing ice. For best results, remove as much snow and ice as possible before application.